The Christian County Sheriff’s Office is notifying the public of an issue involving notifications being generated as part of a software update to the Christian County Correctional Facility’s inmate communication system.
As a result of the update, some individuals may receive notifications related to previous communications with an inmate. Those messages may instruct recipients to “Reply YES” to accept a service or “Reply STOP” to opt out.
The Sheriff’s Office says individuals who receive notifications concerning previous communications do not need to take any action. The messages may be disregarded and deleted.
Officials emphasize that the notification format is a legitimate component of the inmate communication system. It will be used for future communications involving individuals who are incarcerated after the software update has been completed.
Anyone who receives a notification concerning a future incarcerated individual should review the message and follow the instructions provided if they wish to receive or respond to the communication.
The current notifications involving previous communications are being generated as a result of the software update. The service provider and Christian County Sheriff’s Office IT personnel are aware of the issue and are working to resolve it.
The Christian County Sheriff’s Office apologized for any confusion or inconvenience the issue may cause and thanked the public for its patience and understanding while the system update is completed.
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